Legal, trust and operating information.
This index is generated from Gerai’s platform page registry. “Published” identifies public information; “Procurement” identifies a subject that requires customer-specific review or agreement and should not be read as a universal public commitment.
How to read this index
- Published
- A public Gerai page describing the current generally applicable position within its stated scope.
- Procurement
- A topic whose scope, evidence or commitment must be confirmed for the particular customer.
- Contract priority
- An executed customer agreement may contain specific terms that supplement or override general website information.
- Authoritative language
- English is the authoritative language for Gerai’s platform legal and trust information.
Legal
Terms, privacy notices and rules that describe use of Gerai and the handling of personal data.
Privacy Policy
How Gerai collects, uses, shares, protects, and handles personal data.
PublishedTerms of Service
Terms governing the Gerai website, merchant platform, and related services.
PublishedCookie and Browser Storage Notice
How Gerai uses browser storage and server-side operational analytics.
PublishedAcceptable Use Policy
Rules for safe, lawful, and responsible use of Gerai services.
PublishedSingapore PDPA Notice
Singapore-specific information about Gerai’s handling of personal data.
PublishedData Processing Addendum
How enterprise customers can request and agree data-processing terms with Gerai.
ProcurementAI Transparency Notice
What Gerai’s AI assistant does, its limits, and how people remain involved.
PublishedAccessibility Statement
Gerai’s approach to accessible websites and how to report a barrier.
Published
Trust
Published transparency material and procurement topics used to assess Gerai’s controls and operating boundaries.
Compliance and Trust
A practical index of Gerai privacy, security, AI, and operational information.
PublishedSecurity at Gerai
Gerai’s security boundaries, payment architecture, and reporting channel.
PublishedSubprocessors
How Gerai discloses service providers that process customer personal data.
ProcurementIncident Response
How to report a security concern and how Gerai assesses incidents.
ProcurementData Residency
How to discuss data-location and transfer requirements before onboarding.
Procurement
Operations
Service-status and service-level information, including matters that only apply when agreed for a customer.
What a procurement entry does—and does not—mean
Procurement entries identify legitimate review topics such as a data processing addendum, subprocessor disclosure, incident-response detail, data residency, service levels or status reporting. They do not state that a particular option is available, that a draft has been accepted, or that Gerai holds a certification or attestation. Applicability begins only with the relevant written scope or agreement.
Questions about these documents
Email hello@gerai.shop and identify the page, clause or procurement requirement you are reviewing, together with your organization and role. For a personal-data request, include enough information to locate the relevant account or transaction but do not send passwords, full payment-card details or unnecessary identity documents.